Pepe's Pizza

Reviews about Pepe's Pizza

• 1 / 5

  By Shaunda Wiese
  Ordered Cheese sticks, 2 cannolis, gyro sub, 2 sodas, and a shrimp scampi which came to $44 with a %15 tip. I am in the service industry and fully understand the workings of a restaurant especially in the to go area. I get my order after 80 minutes (which I understand they are busy), but I didn't receive the cheese sticks, and I received a cheesecake and a cannoli instead of the 2 cannolis. I call the restaurant just to let them know and see if they can at least bring the appetizer or refund me the money for the appetizer and the person on the phone tells me "I do see on your order that we did not give you the cheese sticks but honestly we are too busy right now to do anything about it. Call back in the morning" and I replied with "Really? I atleast need a refund." And then asked the employee to please write a note down so that when I call back later the manager is aware of the situation and he just hung up on me. My boyfriend then calls to get the guys name and he refused to give his name and said something along the lines of come up here, you won't do anything about it. Then when my boyfriend asked to speak with the manager he said "I am the manager good bye." And once again hung up. I have never received such horrible customer service, I was not being rude and I was not trying to cause a problem, I just wanted to know that the situation was going to be taken care of. I would never treat a guest that way especially knowing that the restaurant made the mistake. (Also, I have ordered from this place many times before and never had this issue)
  May 25, 2017
• 5 / 5

  By Carlos Contreras
  Food is great delivery time is fast i see comens before i try but i take and order and i wondering why they complaint i use to order from chain pizza in the area and take over an hour 30 min to delivery
  September 02, 2016
• 1 / 5

  By Patrizia Moore
  Never again will I spend my hard earned money at this place. I placed an order for delivery at 6:55pm. It is now 8:35 pm and NO PIZZA!! I called and asked about my order and was told the guy already delivered the pizza. BULLSHIT!! He never delivered my pizza, knocked on my door or called. And the guy on the phone was so unconcerned about it!! Such poor customer service!! You guys just lost a customer!
  August 04, 2016